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Appointments

Registered patient appointments are available at St Luke’s Health Centre between 8am and 6.30pm Monday to Friday and between 10am to 1pm on a Saturday and 9am to 12pm on a Sunday.

Call us on 0333 321 0918 to book your appointment.

If you have a health care issue outside of the above hours you will need to call the out-of-hours service on 111.

Use our online booking system to book or cancel an appointment with your GP or nurse online, 24 hours a day. To use the service you’ll need a username and password, available from our reception team.

You can also download a free mobile app for this service for both Android and Apple phones and tablets.

Do you just want to ask a question?

If you just have one or two questions but don’t need to come in for an appointment, our doctors offer telephone consultations. If you would like to arrange to speak to a doctor or nurse over the phone, call us between 8am–12pm and our reception staff will take your details and ensure that a doctor or nurse calls you back when they are free.

No longer need your appointment?

Our patients are missing over 100 pre-arranged appointments every month, which is wasting appointments that could have been re-allocated to people who really need our help.

If you no longer need your appointment please let us know, even if it’s only a matter of hours before your appointment is due. Either call us or use the online service (if you’ve registered to use this service) and we’ll be able to re-allocate the time to someone who needs it.

Patients who fail to turn up to three or more pre-arranged appointments may be taken off our practice list. You should be able to see a GP within 48 hours, a healthcare professional within 24 hours, your choice of GP within seven days and a pre-booked appointment up to four weeks in advance.

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